Returns & Exchanges
At Skinny Mixes, we want you to love every sip, but if you are not completely satisfied with your purchase, we offer a 30-day window for returns on eligible items. Please note that due to the nature of our food products, items must be unopened and in their original packaging to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your unopened syrups or mixes.
- 3.Ship It Back
Drop off your package at any authorized carrier location; please ensure the items are cushioned to prevent breakage during transit.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.